Terms of service

Terms & Conditions

Welcome to Saarkala. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General

Saarkala is a handloom brand offering authentic Maheshwari sarees made from pure cotton and pure silk. These terms apply to all visitors, users, and customers of our website. We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However, as our sarees are handwoven, slight variations in colour, weave, texture, or design are natural and are not considered defects.

Product colours may vary slightly due to screen settings, lighting, and photography.

3. Authenticity Disclaimer

All Saarkala products are genuine handloom sarees. Minor irregularities are inherent to handcrafted textiles and reflect the authenticity of the weaving process.

4. Pricing

All prices listed on the website are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned on the product page. Prices may change without prior notice.

5. Orders & Payments

Orders are confirmed only after successful payment.
We reserve the right to cancel or refuse any order in case of suspected fraud, incorrect pricing, or inventory issues.
In such cases, the paid amount will be refunded as per our refund policy.

6. Shipping

Shipping timelines, charges, and delivery details are mentioned separately in our Shipping Policy. Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.

7. Returns & Exchanges

Please refer to our Return & Refund Policy for detailed information. As handloom products are delicate and handcrafted, returns are accepted only under specific conditions mentioned in the policy.

8. Cancellations

Orders can be cancelled only before dispatch. Once shipped, cancellations will not be accepted.

9. Intellectual Property

All content on this website—including images, text, designs, logos, and product descriptions—is the intellectual property of Saarkala. Any reproduction, copying, or misuse without written permission is strictly prohibited.

10. User Conduct

You agree not to misuse the website, interfere with its operation, or engage in activities that violate any applicable laws or regulations.

11. Limitation of Liability

Saarkala shall not be liable for:

Delays caused by logistics partners or external factors
Minor variations in handcrafted products
Indirect or consequential losses arising from the use of our website or products

12. Privacy

Your personal information is handled as per our Privacy Policy. We do not sell or misuse customer data.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of India.